15-17 October

Conference ‘24

RACV Torquay

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Day 1

Tuesday 15th October

9:30am
Arrive & Register (RACV Torquay)
Welcome
CEO Address
Keynote Speaker – Redbull
Lunch
–
Team Building Activities
–
3:30pm – 6:00pm
Leisure Time
–
6:00pm – 9:30pm
Cocktail Networking Evening, Brought to You by Asahi

Day 2

Wednesday 16th October

9:00am
Welcome
Getting SCH-ENERGISED

Elevating Guest Experiences – Engaging Your Team to Deliver

Morning Tea
Keynote Speaker

Elevating Guest Experiences – Action Plan

Lunch
For the Love of Schnitzel

Afternoon Tea
–
3:00pm – 6:00pm
Leisure Time
–
6:00pm – 11:00pm
Awards Gala
–
11:00pm – 1:00am
Hardings Lounge

Day 3

Thursday 17th October

Check-out and departure.

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Dress Code

Day 1

Casual

Casual dress code that combines professionalism with comfort. Please Prioritise comfortable footwear for team building activities in the afternoon

Night 1

Cocktail

Please dress in cocktail attire – elegant and stylish, but not overly formal.

Day 2

Smart Casual

Smart casual dress code that combines professionalism with comfort. 

Night 2

Red Carpet

Dress to impress in your finest attire for the Schnitz Awards Gala

Conference Transfers

Airport Transfers

Monday, 14 October

 Tullamarine to RACV Torquay (departs at 1:00 PM)

Thursday, 17 October

RACV Torquay to Tullamarine (departs at 11:00 AM)

Note: If you would like to be added to the airport shuttle to and/or from the airport, please contact the Events Team at TAG at schnitz@tag-group.com.

Awards

Customer
Engagement
Award

Guest
Loyalty
Award

Operations
Excellence
Award

Team
Engagement
Award

Sales
Growth
Award

Restaurant
of the Year
Award

Guest speaker

Matt Hall

Matt Hall, one of Australia’s top pilots and a former Royal Australian Air Force (RAAF) fighter pilot, is a shining example of hard work and dedication. Throughout his career, he has faced high-pressure situations and overcome many obstacles, becoming an expert in dealing with adversity. Matt shares his inspiring journey from humble beginnings to achieving incredible goals in his captivating keynote speeches.

Thank You to Our Valued Sponsors

Platinum sponsor

Gold sponsors

Silver sponsors

Bronze sponsors

Dress code

Smart Casual

Cocktail/Red Carpet